Contact Us

Get in Touch

We'd love to hear from you! Whether you have a question about an order, need help choosing the perfect Italian gift, or want to arrange local pickup — our team is here to help.

Business Details

Business Hours

  • Monday – Friday: 9:00 AM – 5:00 PM AEST
  • Saturday: 10:00 AM – 2:00 PM AEST
  • Sunday & Public Holidays: Closed

Response Time

We aim to respond to all enquiries within 2 business day. During peak gifting periods (Christmas, Easter, Valentine's Day), response times may be slightly longer — we appreciate your patience.

Send Us a Message

Use the form below to reach us directly. Please include your order number if your enquiry relates to an existing order.